Privacy Policy

At TITI Atelier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number
  • Order Information: Billing/shipping address, payment details
  • Account Information: Login credentials (if applicable)
  • Communication Data: Messages, inquiries, or appointment requests
  • Technical Data: IP address, browser type, device information, cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage bespoke jewelry appointments
  • Communicate with you regarding orders, updates, or inquiries
  • Send promotional emails (only if you opt-in)
  • Improve website performance and user experience
  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment providers (for secure transactions)
  • Shipping partners (for order delivery)
  • Service providers (hosting, analytics, email services)

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Remember your preferences

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing emails
  • Request data portability