Terms & Conditions

Welcome to TITI Atelier. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase or using our services.

1. General

These Terms & Conditions apply to all users of the website, including browsers, customers, and those engaging with our bespoke services.

By visiting our site or purchasing from us, you agree to be bound by these terms.

2. Products & Craftsmanship

Each TITI Atelier piece is handcrafted and unique, which means:

  • Slight variations in gemstones, color, or finish may occur
  • Natural stones may include inclusions or irregularities
  • These characteristics are part of the design and not defects

We strive to represent all products as accurately as possible, but colors may vary slightly depending on screen settings.

3. Pricing & Payments

  • All prices are listed in [Currency] and are subject to change without notice
  • Payments must be completed at checkout using our approved payment methods
  • We reserve the right to cancel or refuse any order at our discretion

4. Bespoke Jewelry

For custom or bespoke orders:

  • Designs are created in collaboration with the client
  • Once approved, orders cannot be canceled or refunded
  • Production timelines may vary depending on complexity
  • Final pieces may have slight variations due to handcrafted nature

5. Orders & Availability

  • All orders are subject to availability
  • We reserve the right to limit quantities or discontinue products
  • You will receive confirmation once your order is successfully placed

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary
  • TITI Atelier is not responsible for delays caused by shipping carriers or customs
  • Any applicable duties or taxes are the responsibility of the customer

7. Returns & Exchanges

Due to the nature of our products:

  • Bespoke and custom pieces are non-returnable
  • Ready-to-wear items may be eligible for return (if unused and in original condition)
  • Return requests must be made within 7 of delivery

8. Intellectual Property

All content on this website, including:

  • Designs
  • Images
  • Text
  • Branding

is the property of TITI Atelier and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

TITI Atelier shall not be liable for:

  • Indirect or incidental damages
  • Losses resulting from misuse of products

    Delays or issues beyond our control